Shipping normally takes between 3 - 5 business days AFTER your order has been processed. Orders are usually process within 48 hours of receipt. If you place an order over the weekend or holiday, the order will be processed with 48 hours of the next business day
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
When your order has been shipped, you will receive an email with tracking information.
RM DESIGNS INC is NOT responsible for any potential delays after items have been shipped as it is provided by the carrier and may vary with weather and package origin and destination.
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier, but you have not received it; you must contact USPS. Please DO NOT contact RMDesignsinc.com. Once a package is shipped by us it in the USPS system and they can assist you with any issues. RM DESIGNS INC is NOT, under any circumstance, responsible for packages lost/damaged in transit, incorrectly supplied addresses, unclaimed/refused packages, or lost/stolen packages marked "Delivered" by USPS. If your package falls under any of these categories, please contact USPS directly to file a claim at 800-275-8777.
RM DESIGNS INC does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.